Privacy Policy for Savvy Brokers

Effective Date: 8 June 2026
Website: Savvy Brokers
Company: Savvy Brokers

Privacy Policy

At Savvy Brokers, we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) of South Africa.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect and process the following personal information:

  • Full name
  • Contact details (email address, phone number)
  • Physical or postal address
  • Identification or company registration details
  • Insurance-related information
  • Vehicle, property, or business information
  • IP address and website usage data
  • Any information voluntarily submitted through forms, email, or phone communication

2. How We Collect Information

We collect information when you:

  • Complete contact or quote request forms on our website
  • Request insurance quotations or services
  • Subscribe to newsletters or marketing communications
  • Communicate with us via phone, email, or social media
  • Browse our website using cookies or analytics tools

3. Purpose of Collecting Personal Information

We use your information to:

  • Provide insurance quotations and brokerage services
  • Communicate with you regarding policies or enquiries
  • Improve our website and customer experience
  • Process claims or policy applications
  • Comply with legal and regulatory obligations
  • Send relevant marketing communications (where consent has been provided)

4. Legal Basis for Processing

We process personal information in accordance with POPIA and applicable South African legislation, including where:

  • You have provided consent
  • Processing is necessary for providing services
  • Processing is required by law
  • Processing is necessary for legitimate business interests

5. Sharing of Information

We may share your information with:

  • Insurance providers and underwriters
  • Claims administrators
  • Regulatory authorities where legally required
  • Service providers assisting with website hosting, analytics, or communication systems

We do not sell personal information to third parties.

6. Data Security

We implement appropriate technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Loss or theft
  • Disclosure
  • Alteration or destruction

While we take reasonable precautions, no online platform can guarantee complete security.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyse visitor behaviour
  • Enhance user experience

You may disable cookies through your browser settings; however, some website functionality may be affected.

8. Your Rights Under POPIA

You have the right to:

  • Access your personal information
  • Request correction or deletion of your data
  • Object to certain processing activities
  • Withdraw consent where applicable
  • Lodge a complaint with the Information Regulator of South Africa

Information Regulator South Africa

Website: Information Regulator South Africa

9. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is processed, please contact:

Savvy Brokers
Website: www.savvybrokers.co.za
Email: info@savvybrokers.co.za
Phone: +27 10 007 4859